Hire Slow, Fire Fast
A Lawyer's Guide to Building a High Performance Team
Do you feel like your employees may be holding you back? Are you concerned about how to find the right person for a new position? Staffing issues consistently rank among the most frustrating practice-management issues for business people including doctors. Despite the importance of a good staff, doctors often don’t take the time necessary to ensure they are hiring the right person, or to ensure the new employee understands how to help the clinic achieve its goals. Doctors who fail to terminate employees when it is obvious they are dragging the clinic down make the problem worse, creating a bad work environment for the clinic’s patients, staff, and doctors.
Your business can only deliver on your greatest potential if you can build a high performance team. How do you resolve these problems once you recognize them? And how do you find the right employees to provide your office with the greatest success?
In Hire Slow, Fire Fast, two of the nation’s leading law firm management consultants, Mark Powers and Shawn McNalis, provide you with all of the necessary steps to find employees who can deliver. Step by step, they walk you through the correct procedure to weed out bad applicants (and employees) and hire the best people. Chapters address important issues such as:
- Pre-recruitment tasks for your company
- Interviewing
- Testing
- Orientation and training
- Motivating your team
- Troubleshooting performance problems
- Identifying and troubleshooting morale problems
- Troubleshooting management and partner problems
- Minimizing defection of quality employees
- And more
While this book is written primarily for law firms, we believe the lessons apply equally to the management of a health care clinic.
What Legal Leaders Are Saying
— J.R. Phelps, former director of LOMAS at the Florida BarI so wish the publication had been available forty odd years ago when I started in the field of law firm administration. I’ve experienced firsthand so many of the issues addressed within the text. It is obvious early on in reading the publication that the authors know the subject matter and have excellent ideas on how to handle the multitude of personnel issues that arise in any firm, regardless of size. The most significant factor is the utility found in the publication. I particularly like the approach of addressing issues by: the problem, defining the cause, and the fix. Every team, regardless of size of firm, will… at some point in time… need advice and assistance. Fortunately those wise enough to purchase, retain, and read this book will quickly be able to find guidance… it’s easy to read, and easy to put into practice. All in all an excellent book.
